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Audit history and events

See who changed what on an account — the recent-revisions summary on the card, and the full filterable event log with before-and-after diffs.

Every change to an account is recorded: what changed, who did it, when, and from where. The account card shows the most recent changes in its Audit section, and a dedicated Events page holds the complete history.

Prerequisites

  • The audit capability is enabled for your product package and your role includes the audit permission. Without it, the Audit section and the View all events button do not appear at all.

The Audit section on the card

The card's Audit section shows the account's most recent revisions (up to the last ten) in a table:

  • Revision — the change's version number.
  • Occurred at — the local date and time of the change.
  • Actor — the email of the person who made it, or System when no person was involved.
  • Impersonator — when the change was made by someone acting on behalf of another user, the impersonator's email is highlighted so acted-as changes stand out.
  • Source — where the change originated.

Click View all events in the section header to open the full event log.

The Events page

The Events page is the account's complete change history — every version of every related record, including deletions — with an inline before-and-after diff on each row.

Filter the log

The filters card at the top narrows the log by:

  • Record type — all types, or one specific type.
  • Range — all time, or the last 24 hours, 72 hours, 7 days, or 30 days.
  • Actor email contains and Source contains — free-text matches.
  • Impersonated only — a toggle showing only changes made while acting as another user.

Filters are reflected in the page address, so a filtered view can be bookmarked or shared with a colleague.

Read the event rows

Each row shows when the change occurred, the record type, the record's ID (a link that drills into that record's own revision history), a colored action badge (insert, update, or delete), the change itself, and the actor.

The Changes column is an inline diff — one line per changed field, old value struck through in red, new value in green. Inserts show only the new values and deletions only the removed ones. Very large changes show the first eight fields with a +N more fields summary.

Use Load more at the bottom to page back through older entries.