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Trading account balance actions

Adjust a trading account's cash balance or credit directly, and review every adjustment with its before-and-after balances.

Prerequisites

  • You are signed in to the Backoffice and have opened a trading account detail page.
  • Amending or deleting existing balance actions requires the matching permission; without it you can still create and review them, but the edit and delete controls do not appear.

Balance actions are direct adjustments to a trading account. They are distinct from the monetary transactions recorded on a customer's account card: a balance action moves the trading account's money directly and does not go through the pending-approval workflow.

Review the balance actions grid

On the trading account detail page, open the Balance Actions view. Each adjustment appears as one row.

Columns include:

  • Type — Deposit (adds to the pool) or Withdrawal (removes from it).
  • Target — the pool the action moves: Balance (cash) or Credit.
  • Amount — always entered as a positive number, in the account's currency.
  • Balance before and Balance after — the pool's value immediately before and after the action.
  • Subtype — Manual or Adjustment.
  • Source and Created at — where the action came from and when it was recorded.
  • Comment — the optional note entered with the action.
  • Expiry — the informational credit-expiry date, shown only for credit actions.
  • Edited — a badge marking a row an operator later amended.

Create a balance action

  1. Click Balance Action above the grid.
  1. Choose the Target — Balance to move cash, or Credit to move the credit pool.
  2. Choose the Type — Deposit to add to the pool, or Withdrawal to remove from it.
  3. Enter the Amount as a positive number in the account's currency.
  4. Choose a Subtype — Manual or Adjustment.
  5. (Credit only) Optionally set an Expiry date. The expiry is informational.
  6. (Optional) Add a Comment.
  7. Click the submit button. The trading account's balance or credit updates.

Amend or delete a balance action

If your role allows it, each row's actions offer Edit and Delete.

  • Edit reopens the action so you can change the type, amount, subtype, comment, business date, or — for credit — the expiry. The Target cannot be changed on an amend. An amended row is marked with an Edited badge.
  • Delete removes the action after a confirmation. Deleting an action updates the trading account's balance or credit accordingly.

Warning

Amending or deleting a balance action recalculates the trading account's balance or credit. Use these actions only to correct a genuine mistake, and note why in the comment — amendments are kept as part of the account's history.